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Reply To: Reporting website bugs/problems, such as can't access certain pages

Lianne Sentar

Sorry, been out. Definitely something weird going on with your account, sgl – and it doesn’t seem to be happening with anyone else’s when they upgrade, although I’ll keep an eye open after this report. Thank you for reporting it!

I’ll send you a coupon in a minute to reinstate you at the VIP level without the first month’s charge, since that payment did go through.

Sorry for the trouble!