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Reply To: Reporting website bugs/problems, such as can't access certain pages


Hi, we’re still investigating this, but on the backend it looks like you didn’t have to cancel your monthly membership, so when you cancelled, the system cancelled your membership in total. So right now you’re not on our membership lists at all.

If that’s the case, we’ll figure out how to set you up with the correct access again without charging you more! Just have to check with the tech specialists, we’ll keep you posted!