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I’m sorry to hear this, Emily! I checked our records, and your membership order went in fine, so this might be a technical issue with your browser. Please make sure you’re:
1.) Logged in on the top bar of the site (I assume you are, since you posted this in the forum).
2.) Refresh your browser on whatever page you’re on.
3.) If you’re using Chrome, go to History –> Show Full History –> Clear Browser Data –> and check “Cached images and files.” Then refresh your browser on whatever page you’re on.
If none of those work, then do the above AND then go to the direct link below:
I think your browser is just stuck in a cache from before you subscribed. Let me know if you have any further problems.